Help
Frequently Asked Questions
Find your answers here
How often do you get new plants in stock?
We regularly update our collection with new and exciting plants! We recommend checking our "New Arrivals" section on the website.
Do you have any special or rare plants?
Yes! We're always looking for and choosing plants that are not just pretty, but also unique. Check out our "Hybrid Plants" or "Limitied Plants" section on the website to find rare and amazing plants.
Is there a purchase that is a final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
Is there a minimum order value?
Currently, there is no minimum order value for most of our plants. However, for international shipments, certain regulations or shipping costs might make larger orders more cost-effective.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
How much does shipping cost?
Shipping costs will vary depending on the shipping destination and the number of items that you purchase.
What should I do if there's an issue with my order or service?
your satisfaction is our priority. If you have any concerns or questions about your order, please refer to contact our customer service team. We are here to assist you.
What payment methods do you accept?
We accept payments via PayPal (Friends & Family) and direct bank transfers for all transactions. All payments are processed securely.
Can't find what you're looking for?
We are here to help. If you do not find the answer to your question, you can send us a message by filling out the form.